Frequently Asked Questions

Ssense Salon & Spa - Kandivali East, Mumbai

You have questions about our beauty services? We have detailed answers to help you.

How do I schedule an appointment at Ssense Salon?

You can easily schedule an appointment by calling our salon directly at +91 8054 777 888 or booking online through our website. We also accept walk-ins at our Thakur Village location, but prior booking ensures you get your preferred time slot.

Appointments can be made by phone, through our online booking form, or by visiting the salon reception in Kandivali East. For bridal packages and special event services, we recommend booking at least 2 weeks in advance.

Who should I choose as my stylist for hair or makeup services?

All our stylists and beauticians are highly trained professionals. You can request a specialist based on your preferred service - hair styling, makeup artistry, nail care, or spa treatments. Our reception team at Kandivali can guide you to the best match for your specific beauty needs.

What is the cancellation policy for appointments?

  • Cancellations can be made by calling +91 8054 777 888, emailing us, or directly through your booking confirmation link. Late cancellations may be subject to a small fee to cover the reserved time slot.

  • Life happens—we understand! Just notify us as soon as possible by phone or message, and we'll help you reschedule your hair, makeup, or spa appointment at our Mumbai salon.

Does Ssense Salon accept gift vouchers, certificates, or promotional coupons?

Yes, we accept valid salon-issued gift certificates and promotional coupons. Make sure to mention them while booking.

What brands of beauty and hair products does Ssense Salon use?

We exclusively use premium professional brands for all our beauty treatments to ensure top-quality results for our clients in Mumbai.

  • Makeup & Cosmetics: MAC, Bobbi Brown, Kryolan, and other international brands for bridal and party makeup.

  • Nail & Skincare: OPI for nail services, plus Forest Essentials and premium skincare lines for facials and spa treatments at our Kandivali East location.

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